Cloud Voice

Being connected to The Loop doesn't end with just your data services. We’re part of Gamma, one the largest carriers of voice minutes in the UK, so we can also offer you access to a great range of cloud voice services.

Horizon Hosted Telephony | SIP Trunking

Horizon Hosted Telephony

Businesses everywhere are moving to hosted cloud voice services for their telephony. And no wonder. They’re often better, more flexible and cost substantially less than equivalent services delivered over on-premises PBX systems.

Cloud voice from The Loop takes everything up another level. Our high bandwidth door-to-door fibre connectivity is dedicated solely to your business and delivers the best possible voice quality and performance, ensuring you always get the very best that cloud voice has to offer. For our hosted platform we’ve chosen what we regard as the industry’s best and most versatile - Gamma’s Horizon service.

Already saving money and boosting productivity at thousands of businesses, Horizon takes away the burden of owning and running your own on-site hardware and moves everything into the cloud where we look after it on your behalf. Meanwhile you stay in full control through a simple web interface that also provides refreshingly clear billing and management information.

With Horizon you can easily integrate mobile telephony, fixed telephony and home working, giving your customers a totally seamless experience. Updates and new features are delivered transparently in the background as soon as they are released. You’ll certainly appreciate the expertise of our local Manchester-based support centre, which covers the entire service end to end. And when you need your telephony to grow with your business - whether by headcount, location or both - you’ll find us remarkably quick to respond and even quicker to provision what you need.

And when you’re ready to embrace unified communications Horizon is ready with a clearly defined roadmap towards a fully unified service.

SIP Trunking

For those businesses that prefer to work with their own PBX, The Loop is ready with high performance SIP trunks. Being part of Gamma, the UK's leading SIP provider, enables us to provide a more flexible and lower cost alternative to legacy ISDN connections into the PSTN.

Fully compatible with all leading IP PBXs in the UK - not to mention third party services like Skype™ for Business and Microsoft® Lync - SIP trunks from The Loop are delivered over our own fibre network right to your premises, giving you the utmost in bandwidth and resilience on a connection that’s dedicated solely to your business and not shared with anyone else.

The Loop’s SIP trunks can save you a massive 50% on standing line rental costs while slashing call charges by as much as 25% when compared to ISDN. And if your business works across multiple sites we can save you potentially even more with free internal calls and a host of advanced features provided as standard.

Our SIP trunks also give you maximum flexibility on how and where geographic telephone numbers are used and deliver as standard a high degree of business continuity. You’ll also like the way they are quick to provision. So long as you’re within reach of our network we can have you connected and up and running within days whether you’re a small business with a handful of lines or a call centre with many thousands. Better yet you can scale up or down on demand whenever you want as business needs change.

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Horizon Benefits

  • Ideal for home and flexible working
    Perfect for homeworkers or staff who need to work from different locations. Horizon makes flexible working truly flexible.
  • It's future proof - get new features immediately
    You get new features the instant we release them. Horizon is already feature-rich and comes with a roadmap towards true unified communications. You get new features, upgrades and optional integrations with third-party applications as soon as they are developed and released.
  • Save money and work smarter with fixed and mobile integration
    Save money and improve interoperability between your mobiles and your fixed telephones with extremely competitive on-net rates over a business grade network.
  • One supplier - end-to-end - makes your life easier
    We provide everything from handset to core network access, on site installation to training and help guide. Saving you time and hassle.
  • Multi-site deployment - only one system to buy
    Ideal for organisations with multiple sites and for flexible working. You only need to buy one system.
  • Highly reliable and scalable with support wrap
    Horizon is a highly reliable and scalable system. We provide full support including training, number porting, provisioning and 24/7 UK-based assistance giving you complete peace of mind.

SIP Benefits

  • Save money on call costs and line rental
    SIP delivers less costly, more reliable connectivity than ISDN over an IP connection. It can save up to 50% on line rentals and 25% or more on call costs.
  • Free internal calls and great features
    Perfect for medium or large organisations with multiple sites, not only will you save on your line rental and call costs, but you'll get free internal calls within your organisation and a whole host of great features.
  • Scale up and down when you want
    SIP trunks are ideal if you are moving, upsizing or downsizing and want to keep your existing numbers. Scale up lines during busy periods and back down again afterwards. You can add lines, take them away, split calls at any time. You are always in control.
  • Built-in Business Continuity
    SIP trunks can handle emergencies easily. They are disaster recovery / business continuity ready, letting you reroute calls to an alternative location quickly and easily.
  • Compatible with Skype™ for Business
    Our SIP trunks are integration tested and approved to interoperate with Microsoft® Lync / Skype™ for Business , allowing you to directly connect to the platform to make external calls.