Connectivity for The UK’s SMEs

Understand what makes The Loop Manchester the ultimate connectivity partner for Small and Medium Enterprises

Connectivity for UK SMEs

Find out more, contact The Loop today:

We understand the UK’s SMEs

Small and medium enterprises (SMEs) โ€“ defined as those companies employing fewer than 250 people โ€“ now make up more than 99% of all private sector businesses in the UK. At The Loop we have evolved two solutions aimed expressly at this burgeoning sector, both running over our high-speed fibre infrastructure spanning the key business districts of Manchester, Salford and Trafford.

Business internet access from The Loop brings uncontended, dedicated and high resilience internet bandwidth at speeds from 30Mb to 1Gb delivered by fibre right to your office. Fully managed for the utmost reliability, it includes our own business-grade router.

Ideal for those frustrated by the uplink limitations of traditional internet access, ours is fully symmetrical โ€“ that means the same speeds up and down. And for shared workspaces or critical applications, our service also comes in multi-tenanted and higher resilience variants.

For business telephony our industry-leading Horizon platform delivers a unified communications-ready, cloud-hosted solution with premium handsets, unmatched voice quality and inclusive call packages that will save you money from day one. All controlled through a simple Web interface that lets your company set up calling and answering plans that keep your business running at peak efficiency.

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Brands we work with

BBC logo with world class connectivity from The Loop
talk talk logo with world class connectivity from The Loop logo with world class connectivity from The Loop
eu Networks logo with world class connectivity from The Loop
city fibre logo with world class connectivity from The Loop
aql logo with world class connectivity from The Loop
equinix logo with world class connectivity from The Loop
NTT communications with world class connectivity from The Loop
the farm group logo with world class connectivity from The Loop
the loop logo

Download our Fibre Network Map now

The Loop Manchester is powered by Gamma

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Learn about our connectivity products

dark fibre

A well proven, dense fibre infrastructure network delivering secure, scalable and flexible connectivity to data centres and business communities across Manchester.

Wholly owned and independent, our 171km network consists of multiple ducts, sub-ducts and high-capacity G.652fibre cables designed in a variety of rings to ensure maximum diversity and resilience. With unprecedented reach across the city, The Loop offers transformational connectivity.

p2p ethernet

A totally private and fully managed carrier grade service providing 10G and 100G options, The Loop offers you fast on-net delivery timescales with no termination fees.

Served from our UK connected data centres and utilising advanced DWDM equipment our dedicated routes deliver safe and secure connectivity at very competitive pricing.

high speed internet

Dedicated, uncontended and guaranteed symmetrical speeds, The Loop internet is delivered over our own fibre directly to your premises. With flexible speeds from 30Mb to 1G The Loop is always on, not shared and not contended. The speed you order is the speed you get!